Lexmark X792 - 200.38-Paper Jam Error Service Check

Diagnostic information 2-107
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200.33, 200.38—Paper Jam error service check
Step Questions / actions Yes No
1 Remove the input tray.
Are the pick tires worn?
Replace the pick tires. See
“Pick rolls removal” on
page 4-120.
Go to step 2.
2
Open the left access door. Check the near
narrow media sensor flag (D) for damage.
Is the near narrow media sensor flag
damaged?
Replace the near narrow
media sensor. See
“Sensor (input, S1,
narrow media, near
narrow media) removal”
on page 4-137.
Go to step 3.
3
Is the staging deflector assembly
damaged?
Replace the staging
deflector assembly. See
“Staging deflector
assembly removal” on
page 4-138.
Go to step 4.
4
Turn the printer off, and open the system
board shield. Check the cable in connector
JPP2 for proper connection to the system
board.
Is the cable properly connected?
Go to step 5. Reseat the cable.