Diagnostic information 2-131
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284.01—Sensor (2nd scan) static jam service check
Step Check Yes No
1 Check the media path.
Is the media path free of media or media
fragments?
Go to step 2. Remove any media or
media fragments.
2
Check the sensor (2nd scan) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Touch Observe the line “sensor (ADF
2nd scan).
Does the display on the operator panel,
change every time the sensing area of the
above sensor is interrupted or blocked?
Go to step 4. Go to step 3.
3
Check the sensor (ADF 2nd scan) for proper
connection.
Is the above component properly
connected?
Replace the sensor (ADF
2nd scan). See “Sensor
(ADF 2nd scan) removal”
on page 4-205.
Replace the connection.
4
Place an undamaged document in the ADF,
and perform a ADF test.
Does the error remain?
Replace the ADF controller
card assembly. See “ADF
controller card removal”
on page 4-174.
Go to step 5.
Problem solved.
5
Perform a print test using the ADF.
Does the problem remain?
Contact your next level of
support.
Problem solved.