Diagnostic information 2-195
7562
Skew (2000-sheet input option) service check
Step Questions / actions Yes No
1 1. Bring the printer up in Diagnostics mode
(turn off the printer, press and hold 3 and
6, turn on the printer, and hold the buttons
until the splash screen appears).
2. Select PRINT TESTS.
3. Select Tray 1 for the paper source.
4. Select Single.
Is the printout skewed?
Go to “Skew” on
page 2-48.
Go to step 2.
2
Are there any 550-sheet input options
between the base printer and the
2000-sheet high-capacity feeder input
option?
Go to step 3. Go to step 4.
3
Perform a print test on each of the 550-sheet
input option.
Is one of the 550-sheet input options
causing the skew?
Replace the 550-sheet
input option.
or
Go to “Skew (550-sheet
input option) service
check” on page 2-193.
Go to step 4.
4
1. Remove all 550-sheet input option leaving
the 2000-sheet high-capacity feeder input
option.
2. Perform a print test.
Is the printout skewed?
Go to step 5. Go to “Skew (550-sheet
input option) service
check” on page 2-193.
5
Check if there’s a contact between the rollers
of the 2000-sheet high-capacity feeder drive
assembly and if the jam clearance cover is
properly closed.
Is there a contact between the rollers?
Go to step 6. Replace the 2000-sheet
high-capacity feeder drive
assembly. See “2000-
sheet high-capacity
feeder drive assembly
removal” on page 4-261.
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