Lexmark X792 - Toner Rubs off

Diagnostic information 2-51
7562
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Toner rubs off
Try one or more of the following:
• CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1. From the operator panel Paper menu, check the Paper Type and Paper Weight settings. Change the
Paper Weight setting from Normal to Heavy.
2. Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.
• CHECK THE PAPER TEXTURE SETTING
From the operator panel Paper menu, make sure the Paper Texture setting matches the paper loaded in
the tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.
Additional checks—toner rubs off
Step Questions / actions Yes No
1 Is the fuser properly installed? Go to step 2. Install the fuser
properly.
2
Replace the fuser. See “Fuser assembly removal” on
page 4-60.
Does this fix the problem?
Problem solved. Replace the
LVPS. see
“Low-voltage
power supply
(LVPS)
removal” on
page 4-81.
Leading edge
Trailing edge