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LG IPECS User Manual

LG IPECS
294 pages
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Feature Operation
&
Description Manual

Table of Contents

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LG IPECS Specifications

General IconGeneral
VoIP SupportYes
SIP SupportYes
Humidity10% to 90% non-condensing
Maximum TrunksVaries by model
Maximum ExtensionsVaries by model
PortsVaries by model
ProtocolsSIP, H.323
DimensionsVaries by model
Operating Temperature0°C to 40°C
Power SupplyInternal, AC power

Summary

Regulatory Information

Compliance with Regulatory Standards

Equipment complies with FCC, IC, UL, CSA, EN standards.

1. INTRODUCTION

1.1 MANUAL APPLICATION

Details feature description and operation of iPECS Release 5 software.

1.2 SYSTEM CAPACITIES

Outlines the configurations and port capacities of the iPECS Series.

2. SYSTEM

2.1 ACCOUNT CODE

Allows tracking of specific calls using a variable identifier for output in SMDR.

2.5 AUTOMATIC CALL DISTRIBUTION (ACD)

Incorporates call routing, agent monitoring, supervision, and statistics for call centers.

2.12 CALL FORWARD

Enables users to reroute incoming calls to other stations or groups.

3. INTERCOM

3.1 DIRECT STATION SELECT/BUSY LAMP FIELD (DSS/BLF)

Flex button assigned as DSS/BLF indicates station status.

3.2 INTERCOM CALL (ICM CALL)

Enables non-blocking intercom calls to any station via dialing digits or DSS/BLF buttons.

4. CO/IP

4.1 AUTO FAULT DETECTION AND RECOVERY

Automatically places CO lines in Out-of-Service state during faults and restores them.

4.10 DIRECT INWARD SYSTEM ACCESS (DISA)

Allows incoming callers to access system resources via dial codes.

5. IPECS PHONE

5.1 ANSWERING MACHINE EMULATION

Notifies user of voice mailbox calls and allows call screening.

5.2 AUTO CALLED NUMBER REDIAL (ACNR)

Retries busy or unanswered external calls until connected or feature cancelled.

5.13 STATION INDIVIDUAL CALL ROUTING (ICR)

Establishes routing scenarios for incoming calls based on time, day, and caller ID.

6. ATTENDANTS

6.2 ALTERNATE ATTENDANT

Allows another attendant to answer calls when the primary attendant station is unavailable.

6.5 ATTENDANT STATION PROGRAM CODES

Codes used by attendants for printing reports, assigning codes, and managing features.

6.6 CABINET ALARM

Alerts attendant to faults in cabinet fans or power supplies.

7. SLT

7.1 BROKER CALL

Allows SLT users to engage in two private calls, alternating between parties.

7.4 SLT NAME ENTRY

Allows SLT users to program names for display instead of station numbers.

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