IPECS Release 5
Feature Description & Operation 5.0
2-80
Message Wait/Call Back
Call Transfer
Hardware
iPECS Phone
2.38 EXTERNAL AUTO ATTENDANT/VOICE MAIL
2.38.1 AA/VM Group
Description
The system provides support for an adjunct Auto Attendant/Voice Mail system via connection to SLT
ports. When a call arrives for the External AA/VM Group, the system will search the group for an idle
port and deliver the call.
Signaling information between the iPECS and AA/VM system may be assigned for in-band DTMF
signaling or the SMDI (Simplified Message Desk Interface) signaling protocol over the assigned
iPECS system RS-232 port.
Operation
System
The system will interface with the External AA/VM based on database assignments.
Conditions
1. Selection of SMDI or in-band signaling can be alternated using the 2
nd
Virtual Dip switch.
2. Only one AA/VM Group (External, VMIM/VSF or Feature Server) can be defined in the system.
Multiple definitions may cause erroneous system operation.
Programming
STATION GROUPS 1. Station Group Assignment (PGM 190)
2. Station Group Attributes (PGM 191)
T
ABLES 1. Voice Mail Dialing Table (PGM 234)
D
IP SWITCH 1. Virtual Dip Switch (PGM 453-Btn 2)
Related Features
In-band (DTMF) Signaling
SMDI (Simplified Msg Desk Interface)
Auto Call Recording
Two-Way Record
VMIM/VSF Integrated Auto Attd/Voice Mail
Hardware
External AA/VM system
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