IPECS Release 5
Feature Description & Operation 5.0
2-158
2.72 VMIM/VSF INTEGRATED AUTO ATTD/VOICE MAIL
2.72.1 VMIM/VSF
Description
VMIM
The VMIM (Voice Message Interface Module) includes processing and memory for the iPECS
integrated Auto Attendant, Voice Mail and system announcement applications. The memory is
employed to store Auto Attendant announcements, voice mail, greetings and messages, and various
system prompts. The system prompts (time, date, etc.) are employed by the Auto Attendant and
Voice Mail applications as well as other system features. Each VMIM supports 8 channels with 9
hours of voice storage. Each iPECS system, except iPECS-600/1200, may include 2 VMIMs for a
total of 16 channels and 18 hours of storage. The iPECS 600/1200 may have up to 8/30 VMIMs for
a total of 64/240 channels and 72/270 hours of storage.
VSF
The VSF (Voice Store & Forward) unit, which is equipped in smaller MFIMs, provides the system
memory to support the integrated Auto Attendant, Voice Mail and system announcement applications
available in the iPECS. The memory is employed to store Auto Attendant announcements, voice
mail, greetings and messages, and various system prompts. The system prompts (time, date, etc.)
are employed by the Auto Attendant and Voice Mail applications as well as other system features.
Available storage time for the various iPECS models is provided in Table 1.2-1. Approximately 35
minutes of storage is employed for the fixed system prompts.
2.72.2 VMIM/VSF-Auto Attendant
Description
When a call comes into the system through a DID or DISA line, the call may be routed to one of 70
user recorded VMIM/VSF Announcements. An announcement is assigned as a Station Group
announcement or as an Auto Attendant announcement with an Audio/Text Table that permits CCR
(Caller Controlled Routing). Station Group announcements are played when a call is routed to the
group based on definitions in the Station Group Attributes.
For an Auto Attendant Announcement the system will play the announcement and monitor for digits
from the connected external party. A CCR Audio/Text Table defines a dialed digit (‘0’ – ‘9’, ‘#’ and
‘*’) to a route. Each single digit is defined a corresponding route:
Station
Station group
Speed Dial number
Page Zone
Voice Mail
VMIM/VSF Announcement
In addition, the system will monitor digits for a station number. If the user dials a station number, the
Auto Attendant will complete an unsupervised call transfer to the station.
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