LG IPECS - Universal Night Answer (UNA)

IPECS Release 5
Feature Description & Operation 5.0
2-157
Related Features
SMDR (Station Message Detail Recording)
ACD Statistics Report
Hardware
device to capture reports
2.71 UNIVERSAL NIGHT ANSWER (UNA)
Description
UNA allows a user to be alerted over an external loud bell and answer defined CO/IP calls by dialing
a UNA code. While primarily intended for alternate answering during the Night service mode, UNA
will also function in other modes providing Universal Answer in all service modes. Calls will appear
on the {
CO}/{IP} appearance or a {POOL} or {LOOP} button. An External Control Contact can be
assigned to activate an external Loud Bell to alert users of incoming calls.
iPECS Phones may be assigned a Flex button as a {
UNA} button.
Operation
iPECS Phone
To assign a Flex button as a {UNA} button
[
PGM] + {FLEX} + ‘567’ + [SAVE]
To access an incoming UNA call
1. Lift the handset or press the [
SPEAKER] button.
2. Dial ‘567’, the UNA feature code, the oldest UNA call is connected.
Or,
1. Lift the handset or press the [
SPEAKER] button.
2. Press the {
UNA} button; the oldest UNA call is connected.
SLT
To access an incoming UNA call
1. Lift the handset.
2. Dial ‘567’, the UNA feature code, the oldest UNA call is connected.
Conditions
Programming
SYSTEM 1. Universal Night Answer (PGM 141-Btn 7)
Related Features
LBC (Loud Bell Control)
Hardware