IPECS Release 5
Feature Description & Operation 5.0
2-21
2.5.7 Group Mail Box
Description
A mailbox can be associated with a Station Group. Calls to the group are assigned to overflow and
can be otherwise re-routed to the Station Group Mail box. When routed to Voice Mail, messages are
placed in the assigned Station Group Msg Wait Station mailbox.
Messages are retrieved in the same manner as normal voice messages employing the Station Group
number as the station number and the defined Station Mailbox Password. Messages can be
retrieved only if a {G
ROUP MAILBOX} Flex button is assigned to the station.
Operation
Agent iPECS Phone
To assign a {G
ROUP MAILBOX} Flex button;
[
PGM] + {FLEX} + VM Group + Group Msg Wait Station + [SAVE]
To retrieve Station Group Voice Mail
1. Lift the handset or press the [
SPEAKER] button
2. Press {G
ROUP MAILBOX} button to receive the “Password” prompt.
3. Dial the Group Mailbox password to receive the “Number of Messages” prompt.
4. Dial desired option code.
5. At completion of session, hang-up to return to idle.
Remote Caller
To leave a voice message
1. After Greeting and beep, leave the message.
2. Hang up to quit recording or dial ‘*’ for further options.
Conditions
1. The System Administrator or Supervisor may change the Group Mailbox password.
2. An external caller (CO/IP call) cannot access the Group Mailbox to retrieve messages.
Programming
STATION GROUPS 1. Group Attributes (PGM 191)
2. Mailbox Message Wait Station (PGM 191-Btn 24-2))
3. Mailbox Password (PGM 191-Btn 24-3))
Related Features
External Auto Attendant/Voice Mail
Station Groups
VMIM/VSF Voice Mail
Supervisors
Hardware
iPECS Phone
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