IPECS Release 5
Feature Description & Operation 5.0
2-104
Conditions
1. A Flex button can be assigned to access the Mailbox for a Station Group or CO/IP Line Voice
Mailbox.
2. The {
VMAILBOX} button LED will flash indicating new messages have been received in the
associated mailbox.
3. The Flex button cannot be assigned to access the mailbox of a networked station.
4. An adjunct Voice Mail may not provide proper notification to the system of message status and
thus, the {
VMAILBOX} button LED may not properly indicate new messages.
Programming
Related Features
External Auto Attendant/Voice Mail
VMIM/VSF Voice Mail
Hardware
iPECS Phone
External or VMIM/VSF Voice Mail
2.56 MOH (MUSIC-ON-HOLD)
Description
When a call is placed in a hold state, the system will deliver audio from the defined MOH source. In
this way, the connected user can determine that the connection is still active.
The system has connections for up to two music sources. The first, BGM1 can be either internal or
external source connected to either of the BGM1 inputs. The second source (BGM2) requires
connection of an external source. Either source, BGM1 or BGM2, can be assigned to provide MOH.
In addition, to the BGM1 & 2, a message recorded in the VMIM/VSF can be employed as MOH. The
Attendant records the VMIM/VSF announcement for MOH and VSF MOH is assigned as the MOH
source. Separate messages can be recorded for each of the 3 languages supported by the system.
Also, SLTM Port can be employed as MOH. Maximum 5 SLTM port can be configured as a SLTM
MOH.
Operation
System
Operation of MOH is automatic
To record a VMIM/VSF announcement for MOH
1. Press the [
PGM] button.
2. Dial ‘06’, the VMIM/VSF Record code.
3. Dial the VMIM/VSF device Sequence number.
4. Dial the VMIM/VSF MOH Announcement number, 71
To Next Page
Loading...
