Navistar ProStar+ - Section 9 - Customer Assistance; International Truck Warranty Program; Service Information

CustomerAssistance
SECTION9—CUSTOMERASSISTANCE
ServiceInformation
ThecontinuedpremiumperformanceofthisInternational
®
chassiscanbestbeensuredthroughproperservicing.Thiscan
beaccomplishedinseveralways.
InternationalTruckDealers…YourlocalInternational
Truckdealerprovidesanexcellentresource–throughtheir
knowledgeable,experienced,andwellequippedservicestaff–
tohandleallyourmaintenance,repair,andreplacementwork.
ServicePublications…Thosepersonswhoareproperly
trainedtechnicianswiththefacilities,equipment,tools,safety
instructionsandknow-howtoproperlyandsafelyservicea
bus,medium-dutyand/orheavy-dutychassiscanpurchase
theappropriateservicemanualsectionsapplicabletospecic
vehiclecomponentsorareasofthisInternational
®
vehicle.
Enginediagnosticmanualsandengineservicemanualsforall
currentInternational
®
dieselenginesarealsoavailabletothese
trainedpersonsforpurchase.Informationonthepurchase
ofavailableservicepublicationsforthischassiscanbefound
onthehttp://www.internationaltrucks.com/Website,orby
contactingyourlocalInternationaldealer.
TheseserviceresourcesarealsoavailableviatheInternet,by
anannualsubscriptiontotheServicePortal
SM
Website,or
viatheOnCommand™ ™
™
ServiceInformationDVD.Information
ontheServicePortal
SM
Website’scontent,availability,
andfeestructurecanbeobtainedbycontactingyourlocal
InternationalTruckdealeror,inthecaseofaNationalAccount,
anInternationalFleetServiceManager.
TheOnCommand™ServiceInformationDVDcontainsNavistar
brandedtruck,engine,andbusinformationincludingservice
anddiagnosticmanuals,technicalletters/servicebulletins,
diagnostictroublecodeindices,troubleshootingguides,circuit
diagrammanuals,newvehicleprocessingmanual,andahelp
screen.
InternationalTruckWarrantyProgram
StandardWarranty•OptionalServiceContracts•Custom
ServiceContracts•PerformancePM
®
Service
TheInternationalTruckWarrantyProgramprovidesInternational
customerswithabetterchoicewhenitcomestoStandard
WarrantyandServiceContractCoverage.TheStandard
WarrantyisthersttieroftheInternationalTruckWarranty
Program.Itprovidesthefoundationforallextendedcoverages.
VehicleCoverage,T owing,EngineandEngineElectronics,
MajorComponent,andPre-PackagedSystemComponent
protectioncanbeobtainedundertheInternationalWarranty
ProgramthroughOptionalServiceContracts.
275