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Chapter 10.  Diagnostics and Troubleshooting 
Overview................................................................................................. 10-1 
Before Calling Tech Support .................................................................. 10-1 
Diagnostics..................................................................................................10-2 
Overview................................................................................................. 10-2 
Running Diagnostics...............................................................................10-2 
Diagnostic Options.................................................................................. 10-3 
N2 Comm Diagnostics............................................................................ 10-3 
IDNet Diagnostics................................................................................... 10-3 
IDNet Earth Fault Search Diagnostics .................................................... 10-4 
Network Diagnostics...............................................................................10-4 
Walk Test.................................................................................................... 10-6 
Overview................................................................................................. 10-6 
Using Walk Test .....................................................................................10-6 
TrueTest...................................................................................................... 10-8 
Overview................................................................................................. 10-8 
Using TrueTest .......................................................................................10-9 
Crash Codes.............................................................................................. 10-10 
Chapter 11.  Operation 
Overview................................................................................................. 11-1 
In this Chapter......................................................................................... 11-1 
Handling Abnormal Conditions..................................................................11-2 
Normal Operation ................................................................................... 11-2 
Abnormal Conditions..............................................................................11-2 
Acknowledging an Alarm, Trouble, or Supervisory Condition...............11-3 
Silencing Alarms..................................................................................... 11-3 
Resetting the System............................................................................... 11-4 
Viewing and Clearing Historical Logs........................................................11-5 
Overview................................................................................................. 11-5 
Using the Historical Logs........................................................................ 11-6 
Viewing and Controlling Points.................................................................. 11-7 
Overview................................................................................................. 11-7 
Controlling/Viewing Points.....................................................................11-7 
How to Disable/Enable Points ................................................................11-9 
How to Disable Points in Alarm .............................................................11-9 
Editing Custom Labels..............................................................................11-10 
How to Edit a Custom Label................................................................. 11-10 
User Control Functions............................................................................. 11-12 
Overview............................................................................................... 11-12 
Using the Function Options...................................................................11-12 
Setting the Time and Date.........................................................................11-14 
 
 
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