10-1
This chapter describes the diagnostic tools provided with the 4010 FACP and
describes some simple techniques used to help you troubleshoot the 4010 before
calling Simplex Technical Support.
DID YOU…
• Verify all system wiring?
• Test all power circuits (AC and Batteries) and fuses for opens?
• Ensure that all IDNet devices are correctly addressed?
• Verify that all hardware has been added to the system either individually or
via the Quick CFIG option?
• Verify that all switches and adjustable potentiometers are correctly set, and
End-of-Line Devices are in place (refer to “Chapter 1 - Overview, Default
Settings and End-of-Line Devices” for correct settings)?
WHEN YOU CALL, HAVE THE FOLLOWING AT HAND…
• Any error messages from the front panel.
• History Logs for all Alarm, Trouble, and Supervisory information.
• Revision Level of your system as well as any option cards.
Note: An accurate time and date are essential for the proper operation of the
4010 FACP. Make sure to check the time and date at least once a month, and
reset it if necessary. Changing the time and date are described in Chapter 11 of
this manual.
Chapter 10
Diagnostics and Troubleshooting
Overview
Before Calling Tech Support
Dia
nostics/Troubleshootin
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