Xerox Phaser 4600

04/2016
2-15
Phaser 4600/4620/4622 Printer Service Manual
03-800-00, 03-970-00
2 Status Indicator RAPS
Revised
03-800-00 Hard Disk Drive Failure RAP
03-800-00 A Hard Disk Drive access failure detected.
BSD-Reference: WD 9
Initial Actions
• Cycle system power.
• Reseat Hard Drive connection to the IP board.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Cycle system power. The error message is displayed.
YN
Complete.
Replace the Hard Drive using the instructions provided. The error message is displayed.
YN
Complete.
Replace the IP Board, REP 3.6.
03-970-00 Software Lock Up RAP
03-970-00 A problem has been detected with software running on the MCU Board.
Initial Actions
• Cycle system power.
• Reseat MCU Board connections.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Cycle system power. The error message is displayed.
YN
Complete.
Remove the Right Cover (REP 28.2) and reseat all connections to the MCU Board. The error
message is displayed.
YN
Complete.
Replace the MCU Board, REP 3.4.