February, 2008
2-426
WorkCentre 5225, 5230
027-779, 027-796
Launch Version
Status Indicator Raps
027-779 It attestation-fails by SMTP-AUTH RAP
SMTP authentication failure.
Procedure
Check if the authentication information (username/password) has been set properly
027-796 E-mail Not Printed RAP
E-mails without attachments were received when the settings were set to [Do not print header and
content].
Procedure
Ask customer to change the settings and repeat the operation.
Ask customer to check the remote machine.
If the problem continues, replace the FAX PWB (PL 9.2)
If the problem persists, replace the ESS PWB (PL 9.2).
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