February, 2008
2-476
WorkCentre 5225, 5230
035-717, 035-718
Launch Version
Status Indicator Raps
035-717 Fax Protocol RAP
BSD-ON:16.1/17.1
An RTN (Retrain Negative) signal was sent to the receiving Fax.
Procedure
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
If the problem persists reduce the send speed and then repeat the operation.
035-718 Fax Protocol RAP
BSD-ON:16.1/17.1
When no data was sent from the receiving Fax, or after receiving more than 1 page manually,
the receiving Fax changed the resolution or the document size and the Fax controller returned
to Phase-B (pre-message processing), but no data was sent from the receiving Fax.
Procedure
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
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