February, 2008
2-570
WorkCentre 5225, 5230
091-914, 091-915
Launch Version
Status Indicator Raps
091-914 Xero CRUM Comm RAP
BSD-ON:9.1
There is a failure with communication between the Xero CRUM and MCU PWB.
Procedure
Pull out and reinstall the Xerographics Drum Module. The problem persists.
YN
Return to Service Call Procedures.
Verify the connections and condition of the circuit between Xero CRUM and MCU PWB. The cir-
cuit is free of damage and the connections are good.
YN
Repair the damage as required.
Check CRUM operating voltage. The operating voltage is correct.
YN
Check the circuit for damage. If the circuit is free of damage replace the MCU PWB (PL
9.1).
Enter diagnostics and verify NVM value for Xero CRUM data, location [751-010]. If NVM value indi-
cates failure replace Xerographics Drum Module (PL 4.1) If NVM value indicates no failure,
replace the MCU PWB (PL 9.1).
091-915 Xero CRUM Data RAP
BSD-ON:9.1
The Control Logic detected incorrect data on the Xero CRUM.
Initial Actions
Check NVM location 740-047, for Geographic area:
• NA/EU = 3
• DMO-E/W = 12
• All the World = 512
Check NVM location 740-049, for Contact Type:
• Metered = 3
• Sold = 2
• Neutral = 31
Procedure
Pull out and reinstall the Xerographics Drum Module. The problem persists.
YN
Return to Service Call Procedures.
An incorrect Xerographics Drum Module was just installed. Install the correct Xerographics Drum
Module.
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