February, 2008
2-576
WorkCentre 5225, 5230
093-912, 093-924
Launch Version
Status Indicator Raps
093-912 Black Toner Empty
Black Toner Cartridge is Empty.
Initial Actions
Check the following:
• Replace the Black Toner Cartridge if empty (PL 4.1)
• Ensure that the Black Toner Cartridge is inserted properly
• For Black Toner spills in the machine
Procedure
Check for Image Quality Defects. An Image Quality Defect is present.
YN
Run ProCon On and follow the Corrective Actions.
The Defect is Low Image Density or Uneven Density.
YN
The Defect is Background.
YN
Run ProCon On and follow the Corrective Actions.
Go to IQ6 and troubleshoot IOT Background.
Go to IQ3 and troubleshoot Low Image Density or Uneven Density.
093-924 Toner K Crum Communication Failure
BSD-ON:9.1
K Toner CRUM Comm Failure.
Initial Actions
• Ensure that the Black Toner Cartridge is seated correctly.
• Ensure that the Toner Cartridge Door is closed.
Procedure
Fault codes 093-940 (Y), 093-941 (M), and 093-942 (C) are also present on the UI.
YN
Replace the Black Toner Cartridge (PL 4.1).
Replace the Toner CRUM (Toner Cartridge Door) (PL 4.2).
If the fault codes are still present, replace the MCU PWB (PL 9.1).
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