| Configuring Call Settings | 181
Configuring the Auto Refuse Timeout
The auto refuse timeout defines a specific period of time after which the system will stop ringing if the call
is not answered.
Procedure
1. On your web user interface, go to Setting > Call Features.
2. Configure and save the following settings:
Parameter Description Configuration Method
Auto Refuse Timeout (30-240)
Configure the duration (seconds)
that the ringing lasts.
Note: the value is from 30 to
240. Default: 120 If it is set to
120, the system will stop ringing
if the call is not answered within
120s.
Web user interface
Auto Answer
You can allow the system to answer incoming calls automatically when the system is idle or during the call.
• Answering a Call Automatically When not in a Call
• Answering Multiple Calls Automatically
Answering a Call Automatically When not in a Call
You can specify whether to answer a call automatically when the system is not in a call.
About this task
Attention: Auto answer feature may create security issues, for example, an unexpected caller can
view your video conference room randomly.
Procedure
1. Do one of the following:
• On your web user interface, go to Setting > Call Features.
• On your VCS, go to More > Setting > Call Features.
On your VP59, tap .
• On your CP960, swipe down from the top of the screen to enter the control center.
• On your CTP20, tap Setting > Basic.
2. Enable or disable Auto Answer.
3. Save the change.
Related tasks
Muting Auto-Answered Calls
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