Yealink VC880 - Viewing System Status; Viewing Call Statistics

| Troubleshooting | 242
Viewing System Status
Procedure
1. Do one of the following:
• On your web user interface, go to Status.
• On your VCS, go to More > Status.
On your VP59, tap Setting > System.
• On your CP960 conference phone, go to Settings.
• On your CTP20, tap Setting.
2. Select the desired list to view the status.
For CTP20, you can view the corresponding status in the module of Collaboration Touch Panel or Host
Status.
Viewing Call Statistics
About this task
If voice quality is poor during a call, you can view call statistics to find out the reason. The call statistics
includes:
• Bandwidth: the received and the sent bandwidth.
• Video: the definition, the codec, the bandwidth, the frame rate, the jitter, the packet and its loss rate.
• The protocol used to placing calls.
• The device information.
• Audio: the codec, the bandwidth, the sample rate, the frame rate, the jitter, the packet and its loss rate.
• Content: the codec, the bandwidth, the definition and the frame rate.
Procedure
Do one of the following during a call:
• For your VC880/VC800/VC500/VC200/PVT980/PVT950, on your web user interface, click Home.
Position your mouse pointer over the desired far site, and click .
• On your VCS:
For VC880/VC800/VC500/VC200/PVT980/PVT950, on your remote control, press or OK key to open
Talk Menu, and then select Call Statistics.
On your VP59, tap > Call Statistics.
• On your CP960 conference phone, go to More > Statistics.
Tap the desired far site to view the call statistics.
•
On your CTP20, tap > Call Statistics.
If you are having a conference, tap Participant, and tap Call Statistics beside the desired participant.