| Troubleshooting | 240
Parameter Description Method
• Model
• Firmware version
• Hardware version
• Product ID
Web user interface
Endpoint
CP960 Conference Phone
System
• Uptime
Web user interface
Collaboration Touch Panel (it is
not applicable to VP59)
• Model
• Firmware version
• Hardware version
Web user interface
Endpoint
CTP20 Touch Panel
• Status Endpoint (Remote Control)
VCP960 Status (it is not
applicable to VP59)
• System model
• Firmware version
• Hardware version
• Device model
• IP address
• MAC address
Web user interface
Endpoint (Remote Control)
CTP20
WPP20 Status
(WPP20 is connected to the
codec)
• Firmware version
Web user interface
Network
• Network type
• Internet Port/IP Mode
Web user interface
Endpoint
CTP20 Touch Panel
IPv4
• Internet port type
• IP address
• Subnet mask
• Gateway
• DNS server
Web user interface
Remote control
CP960 Conference Phone
CTP20 Touch Panel
Network Common
• NAT Public IP Address/Public
IP Address
• MAC address
• Wi-Fi MAC Address
• Machine ID (it is only
applicable to VP59)
• WAN Port Status (it is only
applicable to VP59)
• PC Port Status (it is only
applicable to VP59)
Web user interface
Endpoint
CTP20 Touch Panel