| Configuring Network Settings | 76
Procedure
1. Do one of the following:
• On your web user interface, go to Network > Advanced > MTU.
• On your VCS:
On your VC880/VC800/VC500/PVT980/PVT950, tap MoreSetting > Advanced > Advanced
Network > Network MTU (1000-1500).
On your VC200, go to More > Network > Wired Network > Advanced Network > Network MTU
(1000-1500).
On your VP59, tap Setting > Advanced > Advanced Network > Network MTU (1000-1500).
• On your CTP20, tap Setting > Advanced > Advanced Network > Network MTU (1000-1500).
2. Configure and save the following settings:
Parameter Description Configuration Method
Network MTU (1000-1500)
Specify the maximum MTU size
(bytes) of data packets sent by
the system.
Note: the value can be any
integer from 1000 to 1500. The
default value is 1500.
If you change this parameter, the
system will reboot to make the
change take effect.
Web user interface
Endpoint
CTP20
Restricted Single Packet Mode
Enable or disable the restricted
single packet mode.
• Off—sends data packets by
using multiple packets mode.
• On—sends data packets by
using single packet mode.
Note: the default value is Off.
Some third-party devices only
accept the data packets sent
by single packet mode. If local
system sends data packets by
using multiple packets mode, the
video call may be come with the
mosaic. To avoid this situation,
enable this Restricted Single
Packet Mode.
If you change this parameter, the
system will reboot to make the
change take effect.
Web user interface