Routing elements
167
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
Transferring to a Key Telephone
A call transferred to a key telephone is offered on the key telephone’s personal key
or on a line key. If the call comes from the public network, it is signalled with the ex-
ternal ringing pattern.
Transferring to a key telephone with prior notice:
• If a call is transferred to a key telephone that is already receiving the call via a line
key, it is offered on both the personal key and the line key. The call can be an-
swered using either key.
– If the call is answered using the personal key, the user will be connected to
the transferring party.
– If the call is answered using the line key, the user will be connected to the
caller.
• If a call is transferred to a key telephone that is not receiving the call via a line
key, it will be offered on the personal key only.
If the call is answered, the user will be connected to the transferring party.
Transferring to a key telephone without prior notice:
• If a call is transferred to a key telephone that is already receiving the call via a line
key, the call will be offered on the line key only. If the call is answered, the user
will be connected with the caller.
• If a call is transferred to a key telephone that is not receiving the call via a line
key, it will be offered on the personal key only.
– If the call is answered, the user will be connected with the caller.
– If the call is not answered, it will be offered again to the transferring party
once the recall time has elapsed.
Identifying a Call
System phones with a display will indicate the name of the call distribution ele-
ment if the call distribution element is configured with Force showing DDI number =
No (default setting).
They will indicate the DDI number via which the call has been routed if Force show-
ing DDI number = Yes.
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