Call logging (CL)
306
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
8. 3. 6 Virtual charges
You have the possibility of setting up virtual charge counting for exchange line cir-
cuits that do not provide call charge information (e. g. SIP). To do so, enter the
charge pulse interval in seconds in the route configuration (CM_3.1.6) using the pa-
rameter Pulse interval for virtual charges. The value of the charge pulse is defined
under AM_1.2.4 in the Account Manager. In the default setting no virtual charges
are logged.
Example:
Route 1: Pulse interval for virtual charges: 20 seconds).
Account Manager: Charge value: EUR 0.10
An outgoing call via this route generates virtual charges of 30 cents a minute.
Tip:
The level of the call charges varies depending on the destination number.
For each call charge category define a route, configure the pulse interval
for virtual charges and assign the routes to the same trunk group. The
costs incurred can be replicated approximately with the aid of an LCR
routing table and routes assigned accordingly (see also "Least Cost Rout-
ing (LCR)", page 222").
8. 4 Call logging for incoming calls (ICL)
ICL deals with the logging of incoming call data. The ICL data can be used for exam-
ple to analyse how quickly calls are handled, how many calls are lost because they
are not answered quickly enough or not transferred successfully, or at what times a
particularly large number of outside calls are received.
The data actually output in each individual case depends on the selected output
format (see "Output formats", page 312).
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