Features
388
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
9. 4. 8 Substitution
In the attendant’s absence, calls to operator console B can be forwarded to a pre-
configured destination C.
Fig. 189 Proxy activated
Detailed Description
Tab. 173 Substitution
The substitution can only be switched on and off at an operator console and is then
valid for all the operator consoles in the system.
Personal calls are not diverted.
Calls that were signalled on the operator console before proxy was switched on are
not diverted.
If the destination for the substitution is busy, caller A obtains the busy tone. Call
waiting is not automatic.
If General bell is configured as the destination for the substitution, the call is placed
in the general bell’s queue and caller A obtains the ring-back tone.
Inter-
face
Operating sequence / signalling on the termi-
nal
Scope
B • All the system operator consoles indicate the
fact that the proxy is activated.
• When the proxy is activated, calls are still sig-
nalled at the operator console but no longer
acoustically.
Possible interfaces:
• Operator console
C Possible destinations:
• Users: internal, PISN
• General Bell
• Both (user + general bell)
Requirement:
C is not protected against calls (Do not disturb,
*26) or Call Forwarding Unconditional (*02).
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