Features
417
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
9. 6 Added features
9. 6. 1 Voice mail system
9. 6. 1. 1 Overview
Basic voice mail system
A basic voice mail system is included in the basic configuration of every Aastra 400
system. Essentially it provides the functions of an answering machine. Each mail-
box owner has up to three personal greetings which he can record himself using a
phone. In this way the appropriate greeting can be selected according to the ab-
sence situation. Depending on the mailbox configuration the caller may or may not
have the possibility of leaving a voice message after the greeting.
The mailbox owners are notified of any voice messages received, which they can
then retrieve and/or delete, or call back the callers directly. If the system phone
connected is equipped with a display, the call number (CLIP), name (where availa-
ble), date and time of the voice message received are also displayed. An Audio
Guide is also available, providing information on the number, date, time and CLIP
of new messages when you play back your new messages.
On system phones with a display it is operated and configured using the Foxkey;
on all other terminals, using */# function codes and suffix dialling (DTMF). Remote
retrieval and remote configuration are also possible.
An individual Automated Attendant can be stored with each greeting so the caller
is routed to correct destination. The licence Auto Attendant is required for this pur-
pose.
The basic voice mail has 2 voice channels and a recording capacity of 20 minutes.
For more channels, more storage space or more functionality the Enterprise Voice
Mail licence is required.
Enterprise voice mail system
If the basic voice mail system is expanded using the Enterprise Voice Mail licence,
the maximum recording capacity is increased, adding the possibility of e-mail noti-
fication whenever new voice messages are received. If required, the voice mes-
sages can also be sent as attachments. It is also possible to deflect received voice
messages to another user using the Foxkey of a system phone or via the voice mail
menu. Possible destinations are users with their own voice mailbox on the same
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