Features
414
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
9. 5. 8 Recall
Recall reminds a user that a call has been transferred but not answered.
Recall is triggered if the internal user does not respond within the recall time in the
case of transfer without prior notice.
Fig. 200 Recall time
The recall time is defined throughout the system. A recall time can also be config-
ured individually for each user. The recall time defined for the switched user 200
takes priority. A recall to user 202 is triggered once that time has elapsed.
In some cases the recall time used depends on the type or the configuration of the
switched user 200:
If the transferred user is
• not an individual internal user but in a user group with several other users, the
recall time defined throughout the system is used.
• a PISN user or an external user, the recall time defined throughout the system is
used.
• a virtual user and if no recall time has been defined for that user, a separate recall
time defined throughout the system for virtual users is used.
To Next Page
Loading...
