Features
500
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
9. 7. 2 Announcement service
The announcement service is for incoming external calls, but if required it can also
be used for internal calls via a call distribution element. If a call from A is not an-
swered within a preset delay time by internal user B (who is either free or for whom
call waiting is enabled), the caller will hear a welcome announcement (provided
the call has not been rerouted to the alternative destination (Capolinea)
1)
before-
hand). Once the announcement has been made, the caller obtains either the ring-
back tone, music, a pause or another announcement is made. This can be repeat-
edly endlessly, with the possibility of playing back up to 20 different Wave files. A
succession consisting of wave life, pause signal and pause duration is referred to as
a sequence.
Fig. 232 Announcement service
As long as caller A is connected with announcement service, user B’s terminal con-
tinues to ring. If B answers, the connection is put through immediately.
If B does not answer within the time configured under CM_2.3.3.2_ Internal ringing
duration in the AMS Configuration Manager, the connection is cleared down.
Detailed Description
Tab. 312 Announcement service
Note:
For the caller to hear the welcome announcement, a through-connection
has to be made on the exchange side, i. e. from that moment onwards the
caller incurs call charges.
1)
Only for Italy
Interface Operating sequence / signalling on the terminal Scope
A If the internal user answers during the recorded
announcement, the announcement is interrupted.
Possible interfaces:
•External
• internal, if the call is routed via a CDE
B The internal user’s set continues to ring while the
welcome announcement is being played.
Requirement:
Announcement service is not activated if B
has activated a Call Forwarding Uncondi-
tional to an external destination (exchange-
to-exchange connection).
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