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Aastra
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400 Series
Aastra 400 Series System Manual
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Identification elements
86
System func
tions and feat
ures as of R3.0
syd-0367/1.3
– R3.0 – 03.2
013
4. 4. 4
CLIP flow
charts for Outgoing Calls
[1]
Continues in
Fi
g.
32
.
Fig. 30
CLIP of an outgoing call to
an ex
ternal user in the public network
[1]
Continues in
Fi
g.
32
.
Fig. 31
CLIP of an outgoing call to a PISN user
85
87
Table of Contents
Default Chapter
2
Table of Contents
2
Product and Safety Information
12
Product Information
12
Safety Information
15
Data Protection
16
About this System Manual
17
About Aastra
19
System Interfaces
20
Network Interfaces
21
Basic Access Variants
21
Basic Rate Interface BRI-T
22
BRI-S Basic Rate Interface External
22
Point-To-Point and Point-To-Multipoint Connections
23
Primary Rate Interface PRI
27
Clock Synchronization
28
Digital Down-Circuit Connection with QSIG
28
Direct Dialling out (DDO)
30
SIP Access
31
Analogue Network Interfaces
34
Analogue Down-Circuit Connection
36
Attenuation on Analogue Network Interfaces
38
Terminal Interfaces
39
Digital User-Network Interfaces
39
Terminal Interface BRI-S
39
DSI Terminal Interfaces
41
IP Terminal Interface
42
Analogue Terminal Interfaces
43
Special Interfaces
44
Ethernet Interfaces
44
Interface for Door Intercom System
45
Interface for General Bell
46
Numbering Plan
47
Numbering Plan Identifiers
47
The System's Numbering Plan
50
Categories in the Numbering Plan
51
Exchange Access Categories
53
Category for Abbreviated Dialling
54
Category for Emergency Number
56
Category for Internal Users
57
Internal Users
57
Mobile Phones
58
Aastra Mobile Client (AMC)
62
Virtual Terminals
66
PISN Users
67
Separate Regional Prefix Category
70
Shared Numbering Plan
71
PISN with Different Regions
72
Identification Elements
73
Internal and External Ringing Patterns
74
Displaying Numbers (CLIP) and Names (CNIP)
76
Displaying the CLIP
78
CLIP with Incoming Calls
79
Analysing and Editing the CLIP
79
Presentation of the CLIP on the Terminal
80
Replicating the Name Display in the Communication Server
81
Flow Charts for Name Identification (CNIP)
82
CLIP with Outgoing Calls
84
Creating the CLIP in the Communication Server
84
Entering a Fixed CLIP
85
Suppressing CLIP / COLP (CLIR / COLR)
85
CLIP Flowcharts for Outgoing Calls
86
CLIP Display with a Virtual Network PISN User
88
Display for Call Forwarding Unconditional
88
Information Displayed to the Called User
88
Outgoing Call with Local Call Forwarding
89
Incoming Call with CDE Overflow
89
Incoming Call that Is Already Redirected
90
Information Displayed to the Calling User
90
Incoming Call with Local Call Forwarding
90
Incoming Call with CDE Overflow
91
Outgoing Call with Non-Local Redirection
91
CLIP / COLP Settings
92
User
94
PISN Users
95
Trunk Groups
95
CLIP/CLIR Settings
97
Numbering Plan
97
Examples of CLIP Displays in the PISN
98
PISN-Internal Calls
99
Outgoing Calls to the Public Network
101
Incoming Calls from the Public Network
104
CLIP Format for Transit Connections in Networks
107
CLIP on Analogue Exchange Accesses
108
Routing Elements
109
Overview
110
Trunk Groups
113
Trunk Groups of Network Interfaces
114
Routing Functions of the Trunk Group for Incoming Calls
117
Trunk Group Identification Functions
117
Other Trunk Group Functions and Settings
117
Route
120
The Route's Routing Functions
121
Routing an Outgoing Call to a Trunk Group
121
Other Routing Functions for Outgoing Calls
122
Direct Dialling Plan (DDI Plan)
124
Call Distribution Element (CDE)
128
Call Destination
130
Routing Functions for Incoming Calls
135
Routing Functions for Outgoing Calls
135
Other Functions and Settings of the CDE
136
Switch Groups
137
User Group
140
Ordinary User Groups
142
Elements of a User Group
142
Call Distribution in the Member Group
144
Large User Groups
149
User Groups for Voice Mail and Other Applications
150
User Groups 14, 15 and 16
151
User Group 14, 15 and 16
151
User Groups 30 - 99
152
Application Example for a User Group
152
User Configuration
153
Routing Functions for Incoming Calls
154
Routing Functions for Outgoing Calls
154
Operator Console
156
Routing Functions for Incoming Calls
156
Routing Functions for Outgoing Calls
158
Two-Company System
158
Capolinea
160
General Bell
161
Key Telephones
161
Using Terminals as Key Telephones
162
KT Lines and Line Keys
163
Incoming Calls Via a KT Line
166
Outgoing Calls Via a KT Line
168
Application Examples for Key Telephones
169
Destination KT
170
Queue with Announcement (Number in Queue)
172
ACD Server
174
Call Routing
177
Overview
177
Internal Traffic
177
Internal Destinations
177
Dialling Internal Destinations Via External Call Numbers
179
Internal Digit Barring
182
Internal Ringing Duration
182
Incoming Traffic
182
Routing
182
Call from the Public Network
184
Call from the Private Leased-Line Network
187
Personal Call Routing
190
Call Forwarding Unconditional if no Answer
190
CDE Alternative Destinations
190
Default Forwarding Per User
190
Response if Busy
193
Response if the Call Destination Is Busy
193
Forwarding a Call if Busy
198
Not Forwarding a Call if Busy
199
Release Destination if Incoming Dialling Is Incomplete
199
Response if Unobtainable
200
Emergency Routing
202
Routing if the Call Destination Is Busy
202
Release Destination if Dialling Is Incomplete
203
Automatic Reject of Collect Calls
204
Outgoing Traffic
206
Routing
206
Digit Barring
207
Call to the Public Network
211
Routing the Call
214
Call to the Public Network Via a Key Telephone
215
Call to the Public Network Via an Operator Console
216
Call to the Public Network Via SIP Network Interfaces
216
Call to a Virtual Network PISN User
216
Exchange Access
218
Priority Exchange Allocation
218
Call to the Private Leased-Line Network
220
Call to a DSS1 Terminal Equipment on the S Bus (DDO)
221
Least Cost Routing (LCR)
222
Direct or Indirect Selection of the Network Provider
222
LCR Function
224
Allocating the Internal Routing Table (LCR Table)
227
Selecting the Network Provider (Routing Tables)
230
Time Zones
231
Alternative Routing (Fallback Routing)
232
Restricted Scope of Performance by a Network Provider
232
Conversion and Routing (Network Provider Table)
233
Bypassing LCR Manually (Forced Routing)
236
LCR with Key Telephones
237
LCR in the Private Leased-Line Network
237
Call Logging and Data Protection
238
Examples of LCR
238
Higher-Level LCR Settings
240
Exchange-To-Exchange Connection
241
Exchange-To-Exchange Connections
241
Setting up Exchange-To-Exchange Connections
242
Clearing down Exchange-To-Exchange Connections
243
Possible Exchange-To-Exchange Connections
246
Transferring Call Forwarding Unconditional to the Exchange
249
Three-Party Connections in the Exchange
252
Transit Routing in the Private Leased-Line Network
256
From the Public Network to the Private Leased-Line Network
257
From the Private Leased-Line Network into the Public Network
261
From the Private Leased-Line Network into the Private Leased
264
Line Network
264
Testing Overflow Routing in the PISN
265
Overflow Routing Within the Private Leased-Line Network
266
Overflow Routing Via the Public Network
267
Break-Out
270
Data Service
275
Overview
275
Data-Service Connections and Destination Tables
276
Routing in the Private Leased-Line Network
280
User-To-User Signalling (UUS)
282
Fax Service
283
Call Logging (CL)
287
Overview
287
Individual Charge Counting or ICC
290
Cumulative Counter
290
Surcharge Calculator
293
ICC Reports
294
Call Logging for Outgoing Calls (OCL)
298
General OCL Settings
299
Surcharge Calculator
301
Data Protection
303
Cost Centres
303
Charge Management
305
Virtual Charges
306
Call Logging for Incoming Calls (ICL)
306
Call Data Output
309
Output Types
310
Printer Faults
311
Output Formats
312
Structure of the PC5 Output Format
313
Data Fields of the PC Format
315
Explanation of the Data Fields
316
Server
324
Outgoing Calls to the Public Network
324
Incoming Calls from the Public Network
324
Examples of PC5 Output in a PISN
331
Protocol Format
336
Individual Receipt Format
339
Output Formats PC1 to PC4
340
PC1 Format
343
PC2 Format
344
PC3 Format
346
PC4 Format
346
Features
348
Overview
348
Description Categories and Terminology
349
Information about the System Phones
350
Terminology
351
Network Services, Authorizations and Operation
352
ISDN Services Supported by the System
352
External Services and Internal Features
352
ISDN Supplementary Services Supported
354
Notifications Supported by the System
356
SIP-RFC Supported by Aastra 400
356
Features in the Private Network
357
Networking with QSIG
357
Virtual Networking in the ISDN Network
358
Features in the Up-Circuit Communication Server
359
Features Operated Via QSIG
359
User-Unrelated Features
359
User-Related Features
360
User-Related Authorizations
361
Exchange Access Authorizations
361
Operating the Features on the Terminal
362
Feature Activation
362
Configurable Keys
363
Languages Supported
365
One Number User Concept
368
Call Forwarding Unconditional Functions
370
Call Forwarding Unconditional (CFU)
370
Call Forwarding Unconditional to Exchange
373
Wait for Connection" Setting
374
Examples of Call Forwarding Unconditional
375
Follow Me
377
Call Forwarding on no Reply (CFNR)
378
Deflecting a Call During the Ringing Phase (CD)
381
Reject Call
383
Twin Mode / Twin Comfort
384
Do Not Disturb
386
Substitution
388
DECT Follow Me
390
DECT Follow Me in a Network with 2, 3 or 4 Systems
390
Organising Absences on the Workstation
392
Connections Involving Several Users
395
Music on Hold
395
Hold (Enquiry Call)
399
Enquiry Call with Return to Initial Call
400
Brokering (Switching Back and Forth between Two Calls)
402
Three-Party Conference from an Enquiry Call
404
Conference
406
Call Transfer (Switching)
409
Call Transfer with Prior Notice
409
Call Transfer Without Prior Notice
410
Call Transfer if Busy
412
Recall
414
Call Acceptance
416
Added Features
417
Voice Mail System
417
Overview
417
Voice Memory Capacity and Voice Channels
418
Operation of the Voice Mail Functions
419
Recording Greetings with the PC and Uploading Them Onto the Communication System
420
Audio Guide
422
Auto-Attendant
422
Scope
426
Access Concept
428
System Configuration
428
Functions in Prefix Dialling
432
Suffix Dialling Functions
433
Dialling by Name
435
End-Of-Selection Signal
436
Call Waiting
438
Intrusion
440
Silent Intrusion
442
Announcement to One or more Users
445
Intercom
447
Charge Recall
449
Picking up a Call
450
Hotline
452
Sending and Reading Text Messages
454
Message Function
456
Leave Message
458
Standard Texts
460
Park
462
Local Call Parking
462
Central Call Parking
463
Call Parking Function of the Key Telephone
465
Call Parking Function on the Operator Console
466
Callback if User Busy / Free
467
Callback if User Busy
467
Callback to Free User
468
Wait until Free
470
Team Functions
472
Locking and Unlocking Terminals
473
Locking / Unlocking Terminals (Telephone Lock)
474
Unlocking the Terminal for each Call
475
Making Calls with Your Own Settings on a Third-Party Phone
477
Private Calls with PIN
479
Appointment Reminder Call
480
Acceptance of a Call or Data Connection
482
Preliminaries
482
Accepting the Connection
483
Take (Taking a Call)
484
Fast Take (Pick up a Call or a Call Connection)
486
Room Monitoring (Baby Surveillance)
488
Detailed Description
488
Functions
489
Active Room Monitoring
489
Passive Room Monitoring
491
Conversation Recording
492
Special Features
496
Coded Ringing on General Bell
496
Answer General Bell
498
General Bell on Analogue Terminal Interface FXS
499
Announcement Service
500
Queue with Announcement (Number in Queue)
507
Clear Configurations
511
LCR Function
512
Emergency Numbers
512
Suppression of the Call Number Display
514
Recording Malicious Calls (MCID)
516
User Group: Logging in and Logging out
518
Home Alone
519
Switching Switch Groups
522
Switch Control Outputs
524
Door Function
525
Door Bell
526
Open Door
527
Dial Door Intercom
528
System Time and System Date
530
Free Seating
532
Remote Control Features
534
Remote Controlling Features from Within the System
536
Remote Controlling Features from Outside the System
537
Time-Controlled Functions
540
Hospitality/Hotel
542
Features
542
Configuration and Operating Concept
544
Network Printer and Aastra 400 Print Spooler
546
Function Codes in Prefix Dialling
546
System Configuration
549
Setting up Phone Booths
553
Message and Alarm Systems
556
Internal Messaging System for System Phones
557
Expanded Messaging System with 9D-DECT Phones
557
External Messaging and Alarm Systems
558
Message Handling
558
Alarm Handling
560
Alarm Trigger with ATAS
560
Alarm Trigger with Atas/Ataspro
562
Functions with Aastra Alarm Server
564
Interface Descriptions
567
Features Overview
568
Limited Warranty (Australia Only)
587
Index
590
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User Guide
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Aastra 400 Series Specifications
General
Brand
Aastra
Model
400 Series
Category
Server
Language
English
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