OPERATOR STATIONS (OPERATOR
GROUPS)
CALL SERVER : TELEPHONE FEATURES
Ed. 042/6 Réf. 3EH 21000 BSAA
An Operator Group can have:
- stations
- the general bell (see "Connection of a general bell")
- 1 dissuasion message (see "Automatic Welcome /Pre-announcement")
Default Operator Group
This group (index 8):
- is available no matter what the time range
- can have up to 8 members including the general bell
- comes into service ... (see "Activation/Use")
General level
The general level is made up of:
- the Operator Group active in the applicable time range (may include the general bell)
- stations with the "General Monitoring" feature activated (see "Call Monitoring")
It is activated automatically:
- via the dynamic routing mechanism (see "Call distribution")
- via the operator recall mechanism (when a user's station in an external communication is switched
off or the activation of a service has failed)
- in accordance with the predefined settings, in the case of a misdial or when an ISDN access is com-
pletely busy.
By default, the following are programmed:
- OS groups are managed in parallel.
- Operator Groups of index 1 and 2, including the first station of the first board recognized by the
system
- the default group (index 8) including:
• the first station of the first board recognized by the system
- the general call bell
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