File
10
CALL DISTRIBUTION (DYNAMIC
ROUTING)
CALL SERVER : TELEPHONE FEATURES
Ed. 04 5/6Réf. 3EH 21000 BSAA
Dynamic routing and call forwarding (see "Forwarding")
Incoming call
(int/ext)
Destined for a
station or a
hunting group
?
Hunting group
Station
Station in
immediate
forwarding
?
Ye s
No
Forwarding
destination
rings
D.R active for
the forwarding
destination ?
No
Yes
After T1,
destination level 1
also rings
D.R active
for station ?
No
Yes
After T1, destination
level 1 also rings
Only initial
called party
rings
After T2, general
level (*)
also rings
(*) If the immediate forwarding destination of the initial called party is
the active operator group, the system rings the default operator group,
after T2
After T2, active
operator group in
immediate for
warding?
No
General level
also rings
Yes
Operator forwarding
destination + initial
level 1 D.R destination
+ initial called
party ring
D.R for
active operator
group?
Yes
After T1', level
1' destination
also rings
After T2', default
operator group
also rings
No
Initial called party +
its level 1 D.R
destination+ general
level ring
D.R = Dynamic Routing
Hunting group
in immediate
forwarding?
No
D.R active for
the group ?
No
Ye s
Only hunting
group rings
Yes
Is the hunting
group the
active operator
group ?
Yes
After T1, destination
level 1
also rings
After T2, default
operator group
also rings
Supposing that the forwarding authorizations are granted
(see file "Forwarding")
Forwarding
destination
rings
No
Forwarding
level 1 D.R destination
+ general
level ring
Initial called party + its
level 1 D.R destination +
general level + level 1
operator group D.R destination
+ default operator
group ring
Operator group + its
level 1 D.R destination
+ default operator
group ring (+ possible
hunting group
forwarding destination)
D.R for
group?
Yes
AfterT1',
also rings
After T2', default
operator group
also rings
No
Forwarding destination + its
level 1 D.R destination +
general level + level 1 operator
group D.R destination
+ default operator group
ring
Is D1 external
(by means of collective
speed dial
no.s)?
No
Yes
Only D1
rings
Internal for
warding
destination
?
Yes
Only forwarding
destination
rings
No
DR active for
the resource
signalling
the call?
No
Ye s
Only forwarding
destination rings