SERVICES AVAILABLE TO USERS CALL SERVER : INTEGRATED VOICE
MAIL UNIT
Ed. 0412/18 Réf. 3EH 21000 BSAA
Configuration
T To activate the personal assistant, for each subscriber:
T To configure, for each subscriber, the options proposed by the personal assistant (in the case of
external numbers: 22 digits max., including trunk code):
T To enable an external caller getting through to a personal assistant to reach an outside number. If
these parameters are not configured, the external-to-external transfer will fail (see "Additional in-
formation"):
• For each VMU port:
- For the system as a whole:
Additional information
- Blind transfers are used.
- If the external/external transfer fails, the system's response will depend on the configuration and in
particular on the Go to initiator if transfer fails flag (accessible via PM5 under System Miscel-
laneous -> Feature Design):
• If the flag is not positioned (the default setting for France, Italy and Spain), the call is routed to
the OS;
- If the flag is positioned (the default setting for all other countries), the voice server is called back
in Automated Attendant mode. If the Automated Attendant is not open, the call goes through
to the general mailbox.
- Destination number:
• external numbers must include a network access prefix.
• external numbers are subject to barring checks.
- if the predefined number is invalid or barred, the call is returned to the personal assistant menu.
- With the Customization function: Assist (or 2) -> On/Off (or 1)
- By MMC-PM5 (Expert View): Subscribers/Basestations List -> Subscribers/Basestations List
-> Details -> Mailbox -> Personal Assistant -> Transfer to secretary/operator/home/
mobile phone
- With the Customization function: Assist (or 2) -> Menu (or 2)-> IntNum, ExtNum, Mobile or
Operat (or 1, 2, 3 or 4)
- by MMC-PM5 (Expert View): Subscribers/Basestations List -> Subscribers/Basestations List
-> Details -> Features -> Part 2 -> "Join Incoming and Outgoing"
- By MMC-PM5 (Expert View): System Miscellaneous -> Feature Design ->check Transfer Ext/
Ext
- By MMC-PM5 (Expert View): System Miscellaneous -> Feature Design ->check Transfer Ext/
Ext by on-hook
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