"VISUAL MAILBOX" INTERFACE CALL SERVER : INTEGRATED VOICE
MAIL UNIT
Ed. 042/4 Réf. 3EH 21000 BSAA
SERVICES PROVIDED
The application enables you to initialize and configure the password required for access to the messa-
ges window.
Mailbox supervision
The "Mailbox" icon in the toolbar indicates whether all the messages have been heard or whether there
is at least one new message.
Clicking the icon opens the "Visual Mailbox" window, containing information on all the messages and
conversations stored in the mailbox:
- date and time of message
- type of message: voice mail or recorded conversation
- caller identity: name registered in PIMphony, PABX name or number
- the length of the message
- message status: new or old.
The information list is updated dynamically each time a message arrives in, or is deleted from, the
mailbox, or changes status from "new" to "read". This is represented by 2 distinct icons: the application
also synchronizes the status of the LED on the set (signaling the presence or absence of new messages).
Handling messages
Messages/conversations are viewed in list form in the "Visual Mailbox" window.
A set of static buttons are available for:
- deleting items
- playing them back
- copying them, with or without a comment
- recording a new message
- creating or displaying the caller's Outlook file
- calling back the person who left the message (if their identity is linked to the voice message).
Dynamic buttons appear during playback.
Remote notification of new messages (copy to Outlook mail client)
The "Follow Me" function enables authorized users to receive e-mail on the local PC to advise them that
a new message has arrived in their mailbox.
The voice message is inserted as an attachment to a new message in the main Outlook message list.
This option is configurable.
This function requires Outlook to be installed locally.
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