THIRD PARTY CTI - CSTA APPLICATIONS
Ed. 0410/16 Réf. 3EH 21000 BSAA
- device monitoring activation
When the CSTA server has accepted the monitoring activation request, it sends the client an on-the-fly
data stream describing the CSTA events of the call or device being monitored. If a filter has been ac-
tivated, only the chosen events will be transmitted. The server automatically ends supervision when the
monitored object disappears, which can happen with a call.
The CSTA server also provides a reference: Cross Reference Id, associated with the monitoring process
for as long as it lasts. This reference will be used whenever anything is done on the monitoring process
(change filter, deactivate, etc.).
Monitor Stop
This service is used to stop the monitoring process for a given object (device or call). It can be invoked
by a client who no longer wishes to receive information concerning a previously monitored object, or
by a system no longer able to provide information about the object.
When the request is accepted by the server, the data stream describing the CSTA events for the moni-
tored call or device ceases.
Change Monitor Filter
This service is used to change the monitoring filter on an existing monitoring process. The monitoring
filters are used to define the information to be transmitted by the monitoring process.
Snapshot Device
This service is used to obtain information concerning a specified device. This information includes the
list of calls involving the device and the state of each connection.
BI-DIRECTIONAL SERVICES
Escape
The escape procedure permits the installation of services not defined in the protocol.
System Status
This service identifies the system status, whether for the switching part or the computing part.
PROTOCOL CONFORMITY: PICS
The implementation of the CSTA protocol on the Alcatel OmniPCX Office system is set out in the fol-
lowing tables.
Nota :
This list is not exhaustive and the implementation of the protocol can change with time.
Refer to the PICS (Protocol Implementation Conformance Statement) for a description of the state of
conformance of this implementation of the protocol compared with the standard.