4. WARRANTIES
Product Warranty
AUBO robots have the finite warranty period for 12 months.
In the case of new devices and their components exhibiting defects resulting from manufacturing and/or
material faults within 12 months of entry into service (maximum of 15 months from shipment), AUBO
(Beijing) Robotics Technology Co., Ltd. should provide the necessary reserve components to replace or
repair the related components.
AUBO (Beijing) Robotics Technology Co., Ltd. has the ownership of the devices or components which have
been replaced or returned to AUBO (Beijing) Robotics Technology Co., Ltd.
If the products are no longer under warranty, AUBO (Beijing) Robotics Technology Co., Ltd. reserves the
right to charge customers for replacing or repairing the products.
If there are any defects appear in the device outside the warranty period, AUBO (Beijing) Robotics
Technology Co., Ltd. is not responsible for any damage or loss caused by the equipment, such as loss of
production or damage to other production equipment.
Disclaimer
This Warranty will be invalid if the equipment defect is caused by improper handling or failure to follow
the relevant information described in the user manual.
Failures caused by the following conditions are not covered by this warranty:
1. Does not meet the requirements of industrial standards or not following the user manual to install,
connect wires and connect to other control devices.
2. Using products beyond the specifications or standards of the manual.
3. Using products beyond the appointed purposes
4. Storage method and working environment are beyond the appointed range (e.g. pollution, salt injury
and moisture condensation).
5. Products’ damages caused by improper transportation.
6. Damage caused by accident or crash.
7. Not installing the original assembled components and accessories.
8. The damage caused by the third-party which is not AUBO (Beijing) Robotics Technology Co., Ltd. or
the designated integrator while reconstructing, adjusting or repairing the original components.
9. Any nature disasters including fires, earthquakes, tsunamis, lightning, high winds and flooding.
10. Any malfunction not relates to AUBO (Beijing) Robotics Technology Co., Ltd.’s responsibility apart
from the circumstances mentioned above.
Warranty will not be provided in following circumstances:
1. Unable to identify the production date or the warranty start date.
2. Changing the software or the internal data.
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