Fuel Consumption - Industrial Customer Complaint Form
Customer Name/Company Date
Answer the following questions. Some questions require making an X next to the appropriate answer.
(1). What fuel consumption is expected? Expected
gph
(2). What are the expectations based on?
Original consumption Other units in fleet Competitive engines
Previous engine owned Expectations only Engine performance curve
(3). When did the problem occur?
Since New Suddenly Gradually
(4). Did the problem start after a repair?
Ye s No
If so, what was repaired and when?
(5). Is the vehicle also experiencing a Driveability problem (Low Power or Poor
Acceleration/Response)?
Ye s No
IF ANSWERED YES, FILL OUT THE DRIVEABILITY/LOW POWER/EXCESSIVE FUEL CONSUMPTION
CHECKLIST AND GO TO THE ENGINE POWER OUTPUT LOW TROUBLESHOOTING SYMPTOM CHART.
(6). Is the problem seasonal? Ye s No
(7). Weather conditions during fuel consumption check?
Rain Snow Windy Hot Temperatures Cold Temperatures
(8). How is the fuel consumption measured? Tank
Trip Month Year
Hourmeter
(9). Do duty cycles vary between compared units? Ye s No
(10). Have duty cycles changed for the engine being checked?
Ye s No
(11). What are the loads compared to a comparison unit?
Heavier Lighter
(12). What is the altitude that the unit is operating at?
Below 10,000 feet Above 10,000 feet
(13). How much of the time is the unit idling?
Hours/day
(14). Is operator technique or operating practices affecting fuel economy?
Operate at rated speed or above: RPM
Incorrect shift rpm: Shift RPM Torque Peak
Believe compensating for low power
IF AFTER FILLING OUT THIS FORM IT APPEARS THAT THE PROBLEM IS NOT CAUSED BY VEHICLE
FACTORS, ENVIRONMENTAL FACTORS OR OPERATOR TECHNIQUE, FILL OUT THE DRIVEABILITY/LOW
POWER/EXCESSIVE FUEL CONSUMPTION CHECKLIST AND GO TO THE FUEL CONSUMPTION EXCESSIVE
TROUBLESHOOTING SYMPTOM CHART.
This Page Can Be Copied For Your Convenience.
Troubleshooting Symptoms Charts SectionT-Troubleshooting
N14Page T-112
To Next Page
Loading...
