Troubleshooting Troubleshooting resources
Digi TransPort® Routers User Guide
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Troubleshooting resources
There are several resources available to you for support of your Digi product or resolving configuration
difficulties at Digi Support site. On this site, you can access Digi’s support knowledge base and other
support documents.
If the knowledge base or support forums do not have the information, make an online support request
at Digi’s Support site. You will need to create a user account if one is not already set up.
When submitting a support request, include a copy of the debug.txt file from the device’s flash. This
will greatly improve the quality of the initial response you receive. It will help the Digi Support team to
provide accurate answers to your queries.
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