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FORE Systems ES-2810 Ethernet Switch User's Manual
Console Port Use and Troubleshooting
7.6 Troubleshooting Procedure
7.6.1 Isolating the Problem
7.6.1.1 To Isolate the Problem
If the switch has a problem, use the following procedure to isolate the problem:
1. Check the LEDs.
The LEDs provide instant visual indication of the status of the switch and the sta-
tus of each ports.
2. Check the Diagnostics window.
The diagnostics tool automatically detects possible problems and indicates possi-
ble causes and solutions. Use of this tool is described in “Diagnostics Window” on
page 2-28.
3. Check for any relevant messages in the Trap window.
Use of this tool is described in “Diagnostic Details Dialog BoxTrap Window” on
page 2-30.
4. Check for any relevant messages in the System window.
The System Log gives details about system events that occur during start-up and
operation and also the general state of the switch. Typical information recorded in
the System Log includes all major events during start-up, system changes, unex-
pected events and configuration errors. The System Log reports such things as
software successfully located and loaded, ports enabled or disabled, and if any
SNMP traps have been sent. Use of this tool is described in “System Window” on
page 2-31.
5. Check for any relevant messages in the Errors window.
Use of this tool is described in “Errors Window” on page 2-32.
6. Check the fault counters on the switch ports and watch for any significant error
counters.
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