Fuji Xerox DocuCentre SC2022 User Manual

13 Troubleshooting
371
Printing does not start in
spite of the instruction.
Is the Ethernet cable or USB cable
disconnected? Is the machine
connected to the wireless
network?
Check the Ethernet cable or USB cable connection. When
connecting to a wireless network, make sure that the Ethernet
cable is disconnected from the machine and the optional
Wireless LAN Kit is installed, and then check that the machine
is connected to the wireless network.
Refer
• For details about connecting the Ethernet cable or
USB cable, see "Connecting to a Wired (Ethernet)
Network (P.25)" or "Connecting to a Computer With
USB (P.26)."
• For details about connecting to a wireless network,
see "Connecting to a Wireless Network (P.26)."
Is the computer environment
configured properly?
Check the computer environment such as the print driver
settings.
Is the protocol to use enabled? Enable the protocol to use.
Refer
• For details, see "[Protocol] (P.247)."
Printing does not start
although you specified
Tray 5 (bypass) as the
paper tray.
Is the specified size paper loaded? Follow the displayed message, load the correct size paper, and
then try printing again.
Refer
• For details, see "Loading Print Media in Tray 5
(Bypass) (P.69)."
The print quality is poor. An image quality problem may
have occurred.
See "Print Quality Problems" that is described below to solve
the problem.
Refer
• For details, see "Print Quality Problems (P.373)."
Unable to push or pull a
paper tray.
Did you open a cover or turn off
the machine during printing?
Do not forcibly push or pull the paper tray. Turn off the
machine. Turn on the machine after several seconds. When the
machine is ready to receive data, push or pull the paper tray.
The copy is not the
desired size.
Is the document glass or
document glass cover dirty?
Clean the document glass or document glass cover.
Refer
• For details, see "Clean the Document Glass Cover,
Document Glass, Document Presser, and Narrow
Glass Strip (P.358)."
Is the document a transparency
film or highly translucent
medium?
Place a document on the document glass, and then place a
sheet of white paper over the document before copying.
Is the document shifted out of
the correct position?
Load the document properly.
Refer
• For details, see "Loading a Document (P.74)."
Is the document loaded properly?
Are the document guides of the
Duplex Automatic Document
Feeder (DADF) misaligned?
Align the document guides properly.
Refer
• For details, see "Loading a Document (P.74)."
Is the document creased? Smooth out the document and load it properly.
Refer
• For details, see "Loading a Document (P.74)."
Problem Possible Cause Action

Fuji Xerox DocuCentre SC2022 Specifications

General

Duplex printing	Yes
Print technology	-
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	20 ppm
Internal memory	1024 MB
Scan to	PC, TWAIN
Scan speed (color)	27 ppm
Duplex scanning mode	Auto
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Optical scanning resolution (black)	600 x 600 ppi
Maximum print size	297 x 432 mm
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Copy speed (black, normal quality, A4)	20 cpm
Control type	Buttons, Touch
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1200 W
Power consumption (ready)	81 W
Power consumption (sleep)	1.4 W
Duplex functions	Copy, Print
Maximum duty cycle	- pages per month
Page description languages	PCL 6
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016 x64
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Wi-Fi standards	802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.

Weight and Dimensions

Depth	627 mm
Width	595 mm
Height	643 mm
Weight	49000 g