13 Troubleshooting
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13.2.9 Wi-Fi Direct Problems
Unable to set up wireless connection
with WPS.
Make sure that the security setting of the access point or wireless router is WPA or
WPA2. WEP is not supported on WPS.
Make sure that the access from the MAC address of the machine is not restricted
on your access point or wireless router.
Refer
• For details on the operations of your access point or wireless router, see
the manual supplied with the access point or wireless router.
Unable to set up wireless connection
with WPS (push button method).
Press the WPS button on the access point or wireless router within 2 minutes after
starting the WPS operation on the machine.
Refer
• For details about the access point or wireless router, see the manual
supplied with the access point or wireless router.
Unable to set up wireless connection
with WPS (PIN code method).
Make sure that you have entered the correct PIN on the access point or wireless
router.
Refer
• For details about how to enter the PIN code, see the manual supplied with
the access point or wireless router.
The network mode of the machine
cannot be set to an Ad-hoc mode.
Make sure that [Wi-Fi Direct] is disabled.
Refer
• For details about the settings, see "[Wi-Fi Direct] (P.245)."
Problem Action
The mobile device cannot discover the
machine.
The machine may be connected to another mobile device via Wi-Fi Direct.
Disconnect the machine and the mobile device.
• For details, see "Disconnecting the Mobile Device From the Wi-Fi Direct
Network (P.203)."
Unable to connect the mobile device
with the machine.
When connecting with the machine using the Wi-Fi Direct function of the Android
device, set [Group Role] on the machine to [Group Owner].
Refer
• For details about the settings, see "[Wi-Fi Direct] (P.245)."
The mobile device cannot be
disconnected from the machine even
when the procedure in "Disconnecting
the Mobile Device From the Wi-Fi Direct
Network (P.203)" has been performed.
The mobile device may be automatically reconnecting to the machine. Reset the
passphrase for Wi-Fi Direct and disconnect the mobile device.
Refer
• For details, see "Resetting the Passphrase (P.204)."
[Wi-Fi Direct] cannot be enabled. Make sure that the network mode is set to an infrastructure mode.
Make sure that [IP Mode] is set to a mode other than [IPv6].
Problem Action