Fuji Xerox DocuCentre SC2022 User Manual

13 Troubleshooting
379
13.2.4 Copy Problems
This section describes how to solve the problems with the copy function.
Unable to copy.
The following list describes the possible solutions when you are unable to copy.
Copy Output Problems.
The following list describes the possible solutions to the problems with the copy output.
The printout is slanted. The paper guides of the paper
tray are not aligned properly.
Align the horizontal and vertical paper guides properly.
Refer
• For details, see "Loading Print Media in Tray 1 and
Tray 2 (P.67)" or "Loading Print Media in Tray 5
(Bypass) (P.69)."
Problem Possible Cause Action
The document is not fed
properly through the
Duplex Automatic
Document Feeder
(DADF).
The document size is too small. The minimum size document that can be loaded in the Duplex
Automatic Document Feeder (DADF) is A5 .
The type of document is not
supported.
The Duplex Automatic Document Feeder (DADF) does not
support special shaped documents, business cards,
transparency films, or thin documents. Also, documents with
sticky notes, paper clips or adhesive tape are not supported.
Refer
• For details, see "Print Media Guidelines (P.63)."
The document guides are
misaligned.
Adjust the document guides properly to match them with the
document size.
There are document shreds stuck
in the Duplex Automatic
Document Feeder (DADF).
Open the document feeder top cover of the Duplex Automatic
Document Feeder (DADF), and remove the shreds inside.
Refer
• For details, see "Clearing Documents (P.364)."
A document containing pages of
different sizes is loaded.
A document containing pages of different sizes cannot be
loaded.
Problem Possible Cause Action

Fuji Xerox DocuCentre SC2022 Specifications

General

Duplex printing	Yes
Print technology	-
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	20 ppm
Internal memory	1024 MB
Scan to	PC, TWAIN
Scan speed (color)	27 ppm
Duplex scanning mode	Auto
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Optical scanning resolution (black)	600 x 600 ppi
Maximum print size	297 x 432 mm
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Copy speed (black, normal quality, A4)	20 cpm
Control type	Buttons, Touch
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1200 W
Power consumption (ready)	81 W
Power consumption (sleep)	1.4 W
Duplex functions	Copy, Print
Maximum duty cycle	- pages per month
Page description languages	PCL 6
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016 x64
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Wi-Fi standards	802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.

Weight and Dimensions

Depth	627 mm
Width	595 mm
Height	643 mm
Weight	49000 g