Fuji Xerox DocuCentre SC2022 User Manual

13 Troubleshooting
381
13.2.5 Printing Problems
This section describes how to solve the problems with the print function.
Striped patterns appear
in copies.
The zoom ratio for the document
is too large.
When making enlarged copies, some zoom ratio can create
striped patterns. Adjust the zoom ratio.
Refer
• For details, see "[Reduce/Enlarge] (P.105)."
Copies are shifted
or skewed.
The document is not loaded
properly.
Load the document properly.
Refer
• For details, see "Loading a Document (P.74)."
The document guides of the
Duplex Automatic Document
Feeder (DADF) are misaligned.
Load the document properly, and then align the document
guides with the edges of the document.
The paper tray is not securely
mounted.
Mount the paper tray properly by inserting it securely all the
way into the machine.
The paper guides of Tray 5
(bypass) are misaligned.
Load the paper properly, and then align the paper guides with
the edges of the paper.
The specified document size is
not correct.
Specify the document size correctly.
Refer
• For details, see "[Original Size] (P.107)."
The specified paper size is not
correct.
Specify the paper size correctly.
Refer
• For details, see "Loading a Document (P.74)."
The copy is not the
desired size.
The document glass cover or
document glass is dirty.
Clean the document glass cover or document glass.
Refer
• For details, see "Clean the Document Glass Cover,
Document Glass, Document Presser, and Narrow
Glass Strip (P.358)."
The document is a transparency
film or highly translucent
medium.
Place a sheet of white paper over the document before
copying.
Refer
• For details, see "Loading a Document (P.74)."
The document is shifted out of
the correct position.
Load the document properly.
Refer
• For details, see "Loading a Document (P.74)."
The document guides of the
Duplex Automatic Document
Feeder (DADF) are misaligned.
Load the document properly, and then align the document
guides with the edges of the document.
Refer
• For details, see "Loading a Document (P.74)."
The document is creased. Smooth out the document and load it properly.
Refer
• For details, see "Loading a Document (P.74)."
The edges of copies are
cut off.
The document exceeds the
printable area.
Adjust the zoom ratio to reduce the copy slightly.
Problem Possible Cause Action

Fuji Xerox DocuCentre SC2022 Specifications

General

Duplex printing	Yes
Print technology	-
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	20 ppm
Internal memory	1024 MB
Scan to	PC, TWAIN
Scan speed (color)	27 ppm
Duplex scanning mode	Auto
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Optical scanning resolution (black)	600 x 600 ppi
Maximum print size	297 x 432 mm
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Copy speed (black, normal quality, A4)	20 cpm
Control type	Buttons, Touch
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1200 W
Power consumption (ready)	81 W
Power consumption (sleep)	1.4 W
Duplex functions	Copy, Print
Maximum duty cycle	- pages per month
Page description languages	PCL 6
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016 x64
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Wi-Fi standards	802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.

Weight and Dimensions

Depth	627 mm
Width	595 mm
Height	643 mm
Weight	49000 g