Fuji Xerox DocuCentre SC2022 User Manual

User Guide
370
13.2 Troubleshooting
This section describes how to solve the problems with the machine.
13.2.1 Menu Setting Problems
13.2.2 Machine Problems
Check the machine status again if you suspect a malfunction.
Problem Action
Menu settings changed from the
operator panel have no effect.
Settings in the software, the print driver, or the printer utilities have precedence
over the settings made on the operator panel.
Problem Possible Cause Action
The machine is not
turned on.
Is the machine turned off? Press <Power> button on the operator panel to turn on the
machine.
Is the power cord connected to an
electrical outlet?
Turn off the machine, and then connect the power cord
securely to the electrical outlet, and then turn on the machine.
Is the power cord disconnected?
The status LED is blinking
in orange.
The system of the machine or the
components installed may have a
trouble.
Turn off the machine, and then turn it on again. If the problem
persists, contact our Customer Support Center.
Is paper or a document jammed? Remove the jammed paper or document.
Refer
• If paper is jammed, see "Clearing Paper Jams
(P.366)," and if a document is jammed, see "Clearing
Documents (P.364)."
Is the front cover or other covers
of the machine opened?
Follow the displayed message to solve the problem.
The touch panel is dark. Does <Power> button light
up?
The machine enters the power saver mode. Press <Power>
button on the operator panel to clear the power saver mode.
Is the brightness setting of the
touch panel turned down?
Adjust the [Display Brightness] setting.
Refer
• For details, see "[Display Brightness] (P.235)."
Unable to print or copy. Is a message displayed on the
touch panel?
Follow the displayed message to solve the problem. You can
check messages that you closed from the sidebar screen.
Refer
• For details about the sidebar screen, see "Sidebar
(P.49)."
Is the memory full? Solve the problem by any of the following actions:
• Select [Standard] in [Image Quality], or use [Print Page
Mode], and then try printing again.
• Set the status of the unused port to [Disabled].
Is the print driver in offline mode? Open the printer icon and clear the check box for using the
print driver in offline mode in the printer menu.

Fuji Xerox DocuCentre SC2022 Specifications

General

Duplex printing	Yes
Print technology	-
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	20 ppm
Internal memory	1024 MB
Scan to	PC, TWAIN
Scan speed (color)	27 ppm
Duplex scanning mode	Auto
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Optical scanning resolution (black)	600 x 600 ppi
Maximum print size	297 x 432 mm
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Copy speed (black, normal quality, A4)	20 cpm
Control type	Buttons, Touch
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1200 W
Power consumption (ready)	81 W
Power consumption (sleep)	1.4 W
Duplex functions	Copy, Print
Maximum duty cycle	- pages per month
Page description languages	PCL 6
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016 x64
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Wi-Fi standards	802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.

Weight and Dimensions

Depth	627 mm
Width	595 mm
Height	643 mm
Weight	49000 g