Name: Fuji Xerox DocuCentre SC2022
Brand: Fuji Xerox
Rating: 5 (1 reviews)

To Next Page

To Previous Page

13 Troubleshooting

373

13.2.3 Print Quality Problems

If the image quality of the printout is poor, use the following list to find the most likely cause, and take the

required action.

If the problem persists after the required action is taken, contact our Customer Support Center.

Documents are often

jammed.

Are suitable types of documents

being used?

Properly load the document that is suitable to the Duplex

Automatic Document Feeder (DADF).

Refer

• For details, see "Loading a Document (P.74)."

Is a special shaped document,

business card, transparency film,

or thin document used?

Are there any sticky tags, paper

clips or adhesive tape on the

document?

Remove any sticky tags, paper clips or adhesive tape on the

document before copying.

Are the document guides

misaligned?

Adjust the document guides positions.

Refer

• For details, see "Loading a Document (P.74)."

Are there document shreds stuck

in the Duplex Automatic

Document Feeder (DADF)?

Open the document feeder top cover of the Duplex Automatic

Document Feeder (DADF) to make sure that there are no

shreds inside.

Refer

• For details, see "Clearing Documents (P.364)."

The edge of the

document is creased.

Is the document curled? Flatten the curl and load the document again.

Unable to copy in color. Is [Output Color] set to [Black &

White]?

Select [Color] for [Output Color].

Refer

• For details, see "[Output Color] (P.104)."

Is the Copy Accounting feature

enabled, and is color copying

restricted?

Ask the administrator about the settings of the Copy

Accounting feature.

Refer

• For details, see "Setting Copying Restrictions on Each

Registered User (P.313)."

Is a message displayed on the

touch panel prompting you to

replace a toner cartridge?

Replace the toner cartridge of the color indicated on the

message with a new one.

Refer

• For details, see "Replacing the Toner Cartridges

(P.347)."

Is a message displayed on the

touch panel prompting you to

replace a drum cartridge?

The drum cartridge needs to be replaced with a new one. For

more information, contact your local Fuji Xerox representative.

The message to change

the toner cartridge is not

cleared even after

changing the toner

cartridge.

Is the toner cartridge set

correctly?

Reinsert the toner cartridge of the color indicated in the

message.

Refer

• For details, see "Replacing the Toner Cartridges

(P.347)."

Problem Possible Cause Action

Questions and Answers:

Need help?

Do you have a question about the Fuji Xerox DocuCentre SC2022 and is the answer not in the manual?

Fuji Xerox DocuCentre SC2022 Specifications

General

Duplex printing	Yes
Print technology	-
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	20 ppm
Internal memory	1024 MB
Scan to	PC, TWAIN
Scan speed (color)	27 ppm
Duplex scanning mode	Auto
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Optical scanning resolution (black)	600 x 600 ppi
Maximum print size	297 x 432 mm
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Copy speed (black, normal quality, A4)	20 cpm
Control type	Buttons, Touch
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Total input capacity	250 sheets
Maximum input capacity	850 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	100 sheets
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1200 W
Power consumption (ready)	81 W
Power consumption (sleep)	1.4 W
Duplex functions	Copy, Print
Maximum duty cycle	- pages per month
Page description languages	PCL 6
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016 x64
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Wi-Fi standards	802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.