Harris Constellation - Repair Telephone and Fax Numbers; U.S.A. and Canada; Repair Service Locations; Technical Support

Constellation™ November 2003
12-8 Customer Service & Warranty Information
Repair Telephone and Fax Numbers
U.S.A. and Canada
Repair Service Locations
Our customer service representatives will ask you to ship your defective units
after the RMA is given to you in one of the following locations:
Technical Support
Technical Assistance Center (TAC)
If you are experiencing a traffic-affecting or traffic-threatening situation,
technical assistance is available 24 hours a day, 7 days a week, including
holidays. If you call the Technical Assistance Center during nonbusiness hours,
a Product Support Engineer will return your call within 30 minutes.
Please provide the following information when you call.
• Your name, company, and telephone number
• Equipment type
• Detailed description of the problem
Inside Canada
Worldwide
Tel: 1-800-465-4654, Option 1
(+1) 514-421-8333, Option 1
Fax: (+1) 514-421-3555
Inside the U.S.A. Tel: 1-800-227-8332, Option 1
Harris MCD Division (U.S.A.)
5727 Farinon Drive
San Antonio, TX 78249, USA
Phone: 1-800-227-8332 or
210-561-7420
Fax: 210-561-7421
Harris MCD Division (Canada)
3 Hotel-de-Ville
Dollard-des-Ormeaux, Quebec
Canada H9B 3G4
Phone: 1-800-465-4654 or
514-421-8333
Fax: 514-421-3555
Telex: 05-821893