Lexmark C935 - Page 105

Diagnostic information 2-13
5057-XXX
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920.02
Service fuser
error
Fuser sub lamp overheat
error
The rear thermistor detected an abnormal high
temperature.
This error must be reset inside diagnostic mode
before troubleshooting or machine operation can
occur.
Go to “920.02 Fuser sub lamp overheat error” on
page 2-102.
920.03
Service fuser
error
Rear thermistor
disconnection error
The system detected an open circuit in the fuser
rear thermistor.
Go to “920.03 Rear thermistor disconnection
error” on page 2-102.
920.04
Service fuser
error
Main lamp warm up error The fuser temperature did not reach the ready
temperature in the specified time or the incorrect
voltage fuser is installed.
Go to “920.04 Main lamp warm up error” on
page 2-103.
920.05
Service fuser
error
Main lamp on-time error The main lamp was turned on for 20 seconds or
longer.
Go to “920.05 Main lamp on-time error” on
page 2-104.
920.06
Service fuser
error
Sub lamp warm up error The fuser temperature did not reach the ready
temperature in the specified time.
Go to “920.06 Sub lamp warm-up failure” on
page 2-104.
920.07
Service fuser
error
Sub lamp on-time error The Sub lamp was turned on for 20 seconds or
longer.
Go to “920.07 Sub lamp on-time error” on
page 2-105.
924.00
Service engine
error
Yellow PC smartchip
communication error
Communication error with the Y PC drum contact
chip problem has occurred.
Go to “924.00 Yellow PC smartchip
communication error” on page 2-105.
924.01
Service engine
error
Magenta PC smartchip
communication error
Communication error with the M PC drum contact
chip problem has occurred.
Go to “924.01 Magenta PC smartchip
communication error” on page 2-106.
924.02
Service engine
error
Cyan PC smartchip
communication error
Communication error with the C PC drum contact
chip problem has occurred.
Go to “924.02 Cyan PC smartchip
communication error” on page 2-107.
924.03
Service engine
error
Black PC smartchip
communication error
Communication error with the K PC drum contact
chip problem has occurred.
Go to “924.03 Black PC smartchip
communication error” on page 2-107.
Error code or
message
Error contents Description/Action