2-72 Service Manual
5026
242.02—Paper Jam service check
5
• Check the front access cover for any
damage.
• Make sure the front access cover can
close correctly.
• Check the front access cover if its
securely fastened to its hinge.
Is the front access cover damaged?
Replace the front access
cover. See “Front access
cover assembly removal”
on page 4-29.
Go to step 6.
6
1. Check the duplex reference edge guide
assembly for damages.
2. Check the gears, rollers and belt for
damage and contamination. Manually turn
the gears.
Is the duplex reference edge guide assembly
damaged?
Replace the duplex
reference edge guide
assembly. See “Duplex
reference edge guide
assembly removal” on
page 4-95.
Go to step 7.
7
1. Check the front door for any damage.
2. Check the paper path for any obstruction.
3. Check roller gears for any damage.
Is the front door assembly damaged?
Replace the front door
assembly. See “Front
door assembly removal”
on page 4-108.
Go to step 8.
8
1. Remove the right cover. See “Right
cover removal” on page 4-51.
2. Check the MPF duplex motor assembly
for proper installation.
3. Check the connectors. Reseat the
connector on the motor side and JDX1 on
the system board.
Is the MPF duplex motor assembly damage?
Replace the MPF duplex
motor assembly. See
“Multipurpose feeder
(MPF)/duplex motor
assembly removal” on
page 4-133.
Go to “920.06—Input
sensor service check” on
page 2-101.
Step Questions / actions Yes No
1 Has paper been fed from an input option
before?
Go to step 4. Go to step 2.
2
1. Turn the printer off.
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-47.
3. Remove the right cover. See “Right
cover removal” on page 4-51.
4. Check the cable in connector JOPT1 for
proper connection to the system board,
cable pinch points, and any other damage
to the cable or connector.
Is the cable damaged?
Replace the option cable.
See “Option cable
removal” on page 4-143.
Go to step 3.
Step Questions / actions Yes No
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