2-76 Service Manual
5026
242.17—Paper Jam service check
Step Questions / actions Yes No
1 Has paper been fed from an input option
before?
Go to step 4. Go to step 2.
2
1. Turn the printer off
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-47.
3. Remove the right cover. See “Right
cover removal” on page 4-51.
4. Check the cable in connector JOPT1 for
proper connection to the system board,
cable pinch points, and any other damage
to the cable or connector.
Is the cable damaged?
Replace the option cable.
See “Option cable
removal” on page 4-143.
Go to step 3.
3
Carefully lift the printer off the option, and lay
the printer on its back. Check the option
connector for damage.
Is the option cable connector or cable
damaged?
Replace the option cable.
See “Option cable
removal” on page 4-143.
Go to step 4.
4
Is tray 2 an high-capacity input tray (HCIT)? Replace the HCIT top
plate. See “Top plate
assembly removal” on
page 4-214.
Replace the complete
tray 2 option.
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