Diagnostic information 2-109
5026
920.13—POST (power-on self test) cartridge motor 1 not connected error service
check
Step Questions / actions Yes No
1 Turn the printer off, and then remove the rear
frame cover. See “Rear frame cover
removal” on page 4-47.
Reseat the cables in connectors JCARTP1
and JCARTS1.
Does the error clear?
Problem resolved. Go to step 2.
2
Check the cables in connectors JCARTP1
and JCARTS1 for pinch points and any other
damage to the cables or connectors.
Is the cable damaged?
Replace the cartridge
motor 1/fuser cable. See
“Cartridge motor 1/fuser
cable removal” on
page 4-74.
Go to step 3.
3
Remove the right cover. Check the cartridge
motor 1/fuser motor cable (A) for proper
connection to the EP drive assembly, pinch
points for the cable, or any other damage to
the cable or connector.
Is either cable damaged?
Replace the cartridge
motor 1/fuser motor cable.
See “Cartridge motor 1/
fuser cable removal” on
page 4-74.
Go to step 4.
4
Measure the continuity across all of the fuses
on the system board.
Are any of the fuses blown?
Replace the system board.
See “System board
removal” on page 4-163.
Go to step 5.
5
Plug in a new EP drive assembly cartridge
motor 1 with the old cable from outside the
machine.
Does the problem persist?
Go to step 6. .Replace the EP drive
assembly. See
“Electrophotographic
(EP) drive assembly
removal” on page 4-98.
6
Plug in a new EP drive assembly cartridge
motor 1 with a new cable from outside the
machine.
Does the problem persist?
Replace the system board.
See “System board
removal” on page 4-163.
Replace cartridge motor 1/
fuser cable. See
“Cartridge motor 1/fuser
cable removal” on
page 4-74
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