Diagnostic information 2-51
5026
143.xx—Motor (EP drive assembly top cartridge 1 motor) error service check
Step Questions / actions Yes No
1 1. Turn the printer off.
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-47.
3. Check the cable in connector JCARTP1
and JCARTS1 (cartridge motor 1/fuser
motor cable) for proper connection to the
system board, for the cable for pinch
points, and for the cable or connector for
any other damage.
Is the cable damaged?
Replace the cartridge
motor 1/fuser cable. See
“Cartridge motor 1/fuser
cable removal” on
page 4-74.
Go to step 2.
2
Remove the right cover. See “Right cover
removal” on page 4-51. Check the cartridge
motor 1/fuser motor cable (A) for proper
connection to the EP drive assembly, for
pinch points for the cable, or damage to the
cable or connector.
Is either cable damaged?
Replace the cartridge
motor 1/fuser motor cable.
See “Cartridge motor 1/
fuser cable removal” on
page 4-74.
Go to step 3.
3
Measure the continuity across all of the fuses
on the system board.
Are any of the fuses blown?
Replace the system board.
See “System board
removal” on page 4-163.
Go to step 4.
4
1. Disconnect the cartridge motor 1/fuser
motor cable on the motor and on the
system board.
2. Connect a new motor 1/fuser motor cable
on the motor and on the system board.
3. Run diagnostics motor check. Bring the
printer up in Diagnostics Menu (turn off
the printer, press and hold buttons 3 and
6, then turn on the printer).
4. Select MOTOR TESTS.
Did the motor run?
Replace the cartridge
motor 1/fuser motor cable.
See “Cartridge motor 1/
fuser cable removal” on
page 4-74.
Go to step 5.
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